2026
2025
2024
2023
2022
2021

Policy Loans, PUA Tracking & Communicating With Your Carrier

What you will learn

You will learn how to properly request a policy loan, what to set up in advance so the process is seamless, and how to communicate clearly with your carrier every time money moves. We walk through the exact email templates available in the portal for loan repayments and premium payments so there is never any confusion on where your money should go. You will also learn how to track your PUAs and build a loan repayment commitment plan that keeps your system running the way it should.

Key moments in this session

  • Set up your banking information with Equitable before you ever need a loan
  • How to request a policy loan and realistic processing timelines (hours to 6+ days)
  • Email templates for one-time and recurring loan repayments — copy and paste ready
  • Email templates for premium payments always tell your carrier where the money goes
  • Always CC your advisor on all carrier correspondence
  • Send separate transactions and separate emails for loan repayments vs EDO payments
  • PUA tracking sheet walkthrough with Richard’s example
  • Loan repayment commitment form (download and use it)
  • Amortization tools and how to estimate simple loan interest